Getting Started with Store Builder
Welcome to Store Builder! Here's everything you need to launch and manage your online store with ease.
🚀 How do I create my first store?
After signing up, go to your dashboard and click "Manage Store". Enter your store details and start customizing right away.
🆓 Is there a free plan available?
Yes! You can start with a free plan to explore basic features. Upgrade anytime to unlock more customization and advanced tools.
💡 How do I add my first product?
From your store dashboard, go to Products > Add Product. Enter the product name, price, description, and upload an image. Your product will be live instantly.
📦 How do I manage orders?
All new orders appear in your dashboard under Orders. You can update statuses, view customer details, and manage fulfillment from one place.
💳 How do payments work?
You can generate custom checkout links for your products and share them directly with customers. Popular payment gateways are supported, and custom integrations are possible.
🌐 Can I connect my own domain?
Yes! You can connect your own domain from the Custom Domain section. Don't have one yet? Start with a free subdomain and upgrade anytime.
Setting Up Your Online Store
Learn how to configure and launch your store quickly with the tools inside your dashboard.
🔗 How do I set my store URL?
Go to Manage Store and choose your custom store slug. You can also connect a domain from the Manage Domains section.
⚙️ What store details can I customize?
You can update your store name, logo, banner, email address, and contact details directly from the Manage Store page.
🛍️ How do I add products?
Navigate to Products > Add Product, enter product details such as title, description, price, and upload an image. Products appear instantly in your store.
📦 How do I manage orders?
All customer orders are listed in the Orders tab. From here, you can track order status, view customer details, and update fulfillment.
💳 How do payments work?
Create custom checkout links for your products and share them directly with customers. Popular payment gateways are supported for secure transactions.
🚀 How do I launch my store?
Set your store URL, add at least one product, configure payment settings, and click View Store to go live instantly.
Managing Your Products
Learn how to add, organize, and manage your products with ease.
➕ How do I add a new product?
Go to Products > Add Product. Enter the product name, price, description, and upload an image. Click save and it goes live instantly.
🖼️ What are the best practices for product images?
Use clear, high-quality images with a simple background. Square images (at least 800px) look best for your store layout.
✏️ How do I edit a product after adding it?
Go to Products > All Products, find the product you want to change, and click "Edit". Update details like price, description, or image anytime.
📦 How do I manage my inventory?
When adding a product, set the stock quantity. The system will update automatically when orders come in and notify you when stock runs low.
💳 How do customers buy my products?
Each product has a secure payment link. Share this link or let customers checkout directly from your store page.
Video Tutorials
Watch step-by-step guides to get the most out of Store Builder
How to Create Your First Store
Learn how to set up your online store in just a few minutes with our step-by-step guide.
Adding Products to Your Store
See how to add and manage products in your store with our intuitive product management system.
Managing Customer Orders
Learn how to process, track, and fulfill customer orders with our order management system.
Advanced Features: Auto Responder & Custom Domain
Discover how to set up auto responders and connect your custom domain for a professional store experience.
Payments & Pricing
Learn how to connect your own payment links and manage pricing with ease.
💳 How do I set up payments?
When adding a product, simply paste your custom payment URL. Customers will be redirected to complete the purchase there.
💰 Can I use my own payment gateway?
Yes. Since you provide your own checkout link, you're free to use any payment processor or gateway you prefer. No restrictions, no extra fees from us.
📆 When do I receive payments?
Payments go directly to your connected processor (PayPal, Stripe, bank transfer, etc.). We don't hold or delay your funds.
💸 Are there any extra fees?
No. We don't charge transaction fees. Any charges depend only on your chosen payment provider.
🏷️ How do I set product pricing?
When creating a product, enter the price and link it with your payment URL. Customers will see the price before being redirected to pay.
🌟 Popular Help Topics
Find quick guides and solutions to common questions about your store
Store Settings
Configure store name, logo, banner, about and custom policy contents.
Product Management
Steps for adding, editing, and organizing your store's products
Orders & Customers
Track orders, update status, and manage your customer details
Payments
Set up payment methods and create custom checkout links
Domain Setup
Learn how to connect your own custom domain or use a free subdomain
Mobile Management
Manage your store on the go and keep everything synced across devices
❓ Still need help?
Our support team is ready to assist you with any questions or issues you may have